❓ Frequently asked questions
Everything you need to know about VAIBO
Answers to common questions for a simpler shopping experience.
Shipping usually takes 48–72 hours to most governorates. Delivery times may vary by courier or location.
✔️ Yes, we deliver to all governorates in Egypt.
Full inspection is currently unavailable through our couriers. You can exchange the size or color if there is a problem.
The VAIBO team can help you choose the best fit based on your height, weight, and preferred style.
✔️ Our sizes are carefully designed for a good fit, and we review your size before shipping.
✔️ You can exchange the size or color within 14 days of delivery.
Items must be in their original condition, unused and unwashed, with all tags and packaging.
You can request an exchange within 14 days of delivery.
Customers pay shipping fees for regular exchanges. VAIBO covers shipping in full for manufacturing defects.
✔️ All VAIBO photos show the actual products, including their details and fabrics.
✔️ We aim to show the fabric and product details as accurately as possible.
✔️ We carefully select fabrics and colors for quality and colorfastness when washing instructions are followed.
✔️ Cash on delivery is available in all governorates.
We are working on adding more electronic payment options to make shopping easier.
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Still need help?
The VAIBO team is here to answer your questions and help you shop with confidence.
Get in touch